How Houston patients paid the price during the Memorial Hermann, Blue Cross contract dispute

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Memorial Hermann Health System and Blue Cross Blue Shield of Texas have reached a new agreement, restoring in-network access for patients. The agreement ends a contract dispute that left some patients facing higher costs and uncertainty about where they could receive care.
Memorial Hermann Health System and Blue Cross Blue Shield of Texas have reached a new agreement. The agreement is effective immediately and applies to BCBSTX Commercial and Blue Advantage Marketplace members. Patients who were affected by the contract dispute can now receive care at Memorial Hermann facilities and hospitals at in-network rates. The dispute began on April 1, when Memorial Hermann facilities and affiliated providers became out-of-network for many BCBSTX customers. Patients can call the number on the back of their member ID card for questions about their specific plan. Memorial Hermann advises contacting their care team to discuss rescheduling canceled appointments.
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